AI-native ITSMThe Relationship-Aware
The Relationship-Aware
Service Operating System
Persistent customer memory, citation-anchored AI, and a live customer-facing tracker — not just another ticketing system.
Customer Memory Graph
Relationship-aware context per person and account — not per ticket.
Citation-anchored AI
Every answer cites its sources and refuses when it can't ground a reply.
Live status tracker
A FedEx-style page the requester can open without signing in.